Privacy Statement
Personal information you provide to us will be used to ship our products to you and to contact you if necessary, for responding to your specific enquiry or mailing you product information, updates and offers
We respect your privacy. We will not disclose any personal information (such as name, mailing address or e-mail address) contained in your e-mail to anyone, unless specifically requested in writing, by you.
Security
Our Shopping Cart is protected by SSL encryption (the internet standard for secure transactions) to protect your credit card details, and this information will only be used for the purpose it was submitted for.
This information cannot be used by anybody except Alphra Initiative Ltd trading as Alphra Lavenders.
We value your trust, and will make every effort to keep you as a valued customer.
Returns - Consumer Guarantee
We are proud of our reputation for very high quality and hope that you will be delighted with your purchases from Alphra Lavenders.
If, for any reason you are not completely satisfied with your purchase please return the item with your purchase documentation to us with an explanation for the return and we will give a full refund (excluding postage).
For returns please telephone +64 7 870 3212, fax +64 7 870 3217 or email enquiries@alphralavenders.com, we will be pleased to assist you.
Our commitment is to your 100% satisfaction.
Product Quality
Click here for more information
Currency Conversion
All prices on this website are in New Zealand Dollars (NZD). A currency conversion can be obtained by clicking on the Currency Calculator link in our Currency Benefits section or by email enquiries@alphralavenders.com.
Shipping
New Zealand
Items are delivered in 1-2 working days
Orders under NZD $50.00 : NZD $4.50
Orders over NZD $50.00 : Free
Australia
Items are delivered within 3 - 6 working days.
International: Airmail
Items are delivered within 4-10 working days.
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NorthAmerica |
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$4.70 |
$6.00 |
$6.50 |
$6.80 |
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$8.00 |
$12.50 |
$15.50 |
$17.00 |
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$12.50 |
$21.00 |
$26.50 |
$28.50 |
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$16.50 |
$29.00 |
$37.50 |
$41.50 |
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$20.50 |
$37.00 |
$47.50 |
$55.00 |
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$39.00 |
$67.00 |
$95.00 |
$105.00 |
These shipping costs are quoted in NZD.
For orders over 5 kg please email enquiries@alphralavenders.com for a freight cost quotation.
Shipping costs will not be added to the checkout total of your order in our shopping cart, but will be calculated on receipt of your order and added to the total credit card charge.
Customs Requirements
New Zealand law requires us to attach custom documentation to all international packages including a description of the goods and stating the cost. As we have no control over any Customs or import charges levied once the package reaches your country, these additional charges must be borne by you.
You may want to contact your local customs office for further information.
Ingredients
Moisturiser Cream - ingredients
Water, Glycerine, Cetyl Alcohol, Sweet Almond Oil, Kukui Nut Oil, Beeswax, Cetostearyl Alcohol, Emulgin B², Paraffin, Tocopherol Acetate, Potassium Sorbate, Aloe Vera Extract, Essential Oils of Lavender, Clary Sage, Bergamot, Ylang Ylang, Sweet Orange.
Water, Beeswax, Glycerine, Sweet Almond Oil, Lanolin, Kukui Nut Oil, Paraffin, Tocopherol Acetate, Tween 80, Potassium Sorbate, Aloe Vera Extract, Essential oils of Lavender, Clary Sage, Bergamot, Ylang Ylang, Sweet Orange.
Lavender Distillate, Alcohol, Liposorb 020, Propylene Glycol, Phosphoric Acid, Potassium Sorbate, Essential Oils of Lavender, Bergamot, Sweet Orange, Lemon, Vetivert, Clary Sage, Ylang Ylang.
Traditional Lavender Water - ingredients
Ethanol Alcohol, Lavender Distillate, Essential Oils of Lavender, Bergamot, Clary Sage, Patchouli and Orris Root.
100% pure New Zealand essential lavender oil
Lavender Linen Water - ingredients
100% pure hydrosol produced from steam distillation of essential lavender oil.
100% pure hydrosol produced by steam distillation processing of lavender flowers, contains up to 2% essential lavender oil.
Skin Milk Fragrance Free - ingredients
Lavender distillate, Apricot Kernel Oil, Jojoba Oil, Vitamin E, Aloe Vera, Imwitor 370P, Miglyol 812, D-Pathenol (Vitamin B5) Potassium Sorbate
Smoothing Body Lotion - ingredients
Lavender distillate, Emulgrade CM, Glycerine, Apricot Kernel Oil, Sweet Almond Oil, Jojoba Oil, Wheat Germ Oil, Vitamin E, Cosmdia SP, Aloe Vera Liquid, D-Pathenol (Vitamin B5), Potassium Sortabe, Parfum (Fragrance)
Our Contact details are:
Alphra Initiative Limited trading as Alphra Lavenders, 169 Brotherhood Road, R D 5, Te Awamutu. New Zealand. 3875
Telephone +64 7 870 3212, Fax + 64 7 870 3217.
